Card Services Analyst

Company Description

Performance Food Group is a customer-centric foodservice distribution leader headquartered in Richmond, Va. Grounded by roots that date back to a grocery peddler in 1885, PFG has a nationwide network of approximately 150 distribution centers, 35,000-plus talented associates, and thousands of valued suppliers across the country. With the goal of helping customers thrive, PFG markets and delivers quality food and related products to independent and chain restaurants, schools, business and industry locations, convenience operations, healthcare facilities, vending distributors, office coffee service distributors, big box retailers, and theaters across the U.S.Job DescriptionPerformance Food Group's Business Solutions team is seeking a Card Services Analyst within our Shared Services Center. The Analyst will work with employees to assist with expense reports, expense report training, policy compliance, reporting and user set up. The ideal candidate will have large company experience, excellent written and verbal communication skills and be able to provide training to small and large audiences via Microsoft Teams, email, and other platforms.Job Responsibilities:

• Monitor and enforce Corporate Card and Travel Policy
• Manage Concur Master Data changes when employees move across the organization.
• Act as a liaison between SAP Concur, IT, Accounting and Accounts Payable on projects and system issues.
• Work with management, Internal Audit, Concur Support and Banks.
• Audit expense reports based on defined business rules.
• Work with Concur users/approvers to resolve policy violations.
• Ensure timely and accurate employee payment resolution.
• Work with Accounting departments to reconcile credit card statements.
• Implement process improvements & efficiencies.
• Lead presentations and training sessions.
• Perform other duties & projects as assigned.

Required Qualifications• High School Diploma/GED.• Two+ years of general business experience.• Excellent oral and written communication skills, interpersonal, organizational skills.• Demonstrate strong customer service skills and demeanor.• Excellent analytical and critical thinking skills with a keen attention to detail.• Demonstrates accuracy and thoroughness with attention to detail.• Ability to work under and meet strict deadlines.• Ability to work successfully in a team environment, interacting with internal customers across multiple locations and collaborate in a dynamic, cross-functional environment.• Ability to prioritize and handle multiple projects/tasks in a high-volume, changing environment.• Strong computer & reporting skills including proficiency with Excel.Preferred QualificationsExperience with SAP Concur Expense.Experience with Microsoft Teams or similar platforms.Working knowledge and understanding of basic accounting.Experience with Zendesk or similar ticketing systems.Experience in Power BIExperience in ERP systems.Proficiency in Microsoft Office.Foodservice/distribution experience.EEO StatementPerformance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.