Job Attributes

Job ID 135502BR

Category Information Systems

Job Type Full Time

Location La Crosse, WI

Location name West Creek-Richmond Corp (0999)

Posted January 07, 2026

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Company Description:

Performance Food Group is a customer-centric foodservice distribution leader headquartered in Richmond, Va. Grounded by roots that date back to a grocery peddler in 1885, PFG has a nationwide network of approximately 150 distribution centers, 35,000-plus talented associates, and thousands of valued suppliers across the country. With the goal of helping customers thrive, PFG markets and delivers quality food and related products to independent and chain restaurants, schools, business and industry locations, convenience operations, healthcare facilities, vending distributors, office coffee service distributors, big box retailers, and theaters across the U.S.

Job Description:

The primary role of the business analyst is to ensure that business processes and supporting systems continue to meet end users' needs. This position is a key liaison between the technical IT staff that implements application-based solutions and the line-of-business staff that performs the process work. Business analysts must be able to straddle the IT and business domains and communicate (or broker communications) between each side. This person is a hands-on worker who will drive the creation of process models (primarily conceptual/logical models) and work with others to provide the supporting process ecosystem and implementations (including screen interactions, dashboards, rule management and optimization algorithms). This position deals with the more tactical, day-to-day aspects of discovering, validating, documenting and communicating business related knowledge through modeling, simulating, and analyzing current and future states. The business analyst ensures that changes to the process environment are carried out in a seamless fashion.

Position Responsibilities may include, but not limited to:

Serve as key liaison to other departments that have specific business functions.
Collaborate with departments to identify, document and communicate business needs and provide IT solutions.
Plan, elicit, capture, analyze and validate business, functional and technical requirements.
Facilitate requirements elicitation sessions and walkthroughs with business and IT resources.
Perform current state analysis of existing business systems, applications and functions.
Produce timely and high quality requirements-related work products, including requirement specifications, process flows, mock-ups and wireframes.
Answer questions and clarify requirements for projects and enhancements during the estimation process.
Plan, facilitate and execute system / functional testing and UAT for projects and enhancements.
Become deeply immersed and knowledgeable about core business functions, processes and workflows associated with assigned business areas and projects.
Understand the relationships, dependencies and impact of neighboring business functions.
Understand core systems, applications and technical platforms.
Document, analyze and assess current business processes and underlying systems / applications.
Evolve into a subject-matter expert who can easily liaise between IT and other departments.
Collaborate with other departments and IT to develop business cases associated with new project requests.
Coordinate tactical-related business requests for IT development enhancements.

Benefits:

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Qualifications:

Bachelors or Associate's degree in Information Systems, Management Information System, Computer Science or related field

Ability to be understand and balance the needs and desires of both business and IT

Ability to adapt to rapidly changing technology and apply it to business needs

Strong analytical and conceptual skills, and the ability to create original concepts on projects

Ability to analyze project needs and determine the resources needed to meet objectives, and to solve problems that involve remote and elusive symptoms, often spanning multiple environments in a business area

Preferred qualifications:

3+ years experiencing working in IT, or equivalent on-the-job experience

EEO Statement:

Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.

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IT Business Analyst

Job Attributes