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Senior Business Systems Analyst

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Job Attributes

130287BR
Information Systems
Full Time
Richmond, VA
West Creek-Richmond Corp (0999)
December 03, 2025
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Company Description:

Performance Food Group is a customer-centric foodservice distribution leader headquartered in Richmond, Va. Grounded by roots that date back to a grocery peddler in 1885, PFG has a nationwide network of approximately 150 distribution centers, 35,000-plus talented associates, and thousands of valued suppliers across the country. With the goal of helping customers thrive, PFG markets and delivers quality food and related products to independent and chain restaurants, schools, business and industry locations, convenience operations, healthcare facilities, vending distributors, office coffee service distributors, big box retailers, and theaters across the U.S.

Job Description:

We Deliver the Goods:
  • Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
  • Growth opportunities performing essential work to support America's food distribution system
  • Safe and inclusive working environment, including culture of rewards, recognition, and respect
Position Summary:
PFG is seeking a talented self-motivated individual to join the Information Technology (IT) team to work with various PFG departments. This candidate will work closely with IT and business teams, requiring a high level of prior experience communicating at that level. The candidate will need to understand and be able to articulate requirements and overall process workflow for various work models, recommend updates and improvements on new and existing systems. A result of this examination will be the delivery of requirements documentation describing requested or identified improvements. This position will also work directly with IT colleagues to review these requirements and will assist with deriving estimates regarding time and costs to implement the documented improvements.
To excel in this position, you should be an experienced professional with in-depth knowledge of business processes and business system analysis techniques. Excellent written and verbal communication skills are required. Some travel may be required.
It is required that this candidate possess background in Finance, IT design, development, configurations, application migration and testing and project management knowledge. The candidate will share responsibility for the ongoing operational stability of the environments ensuring deployments to production conform to PFG's change management policies and procedures while maintaining timeliness of delivery.
Position Responsibilities:
  • Required for Liaise and lead with business and IT teams in capturing and documenting the following: Requirements, change requests, identifying business/technical impacts and managing change expectations. Understand business processes and relevant technology for business initiatives; collaborate with IT team to develop change specifications based on business requirements and derive an estimate of effort required to implement the changes; coordinate the user acceptance testing (UAT) process ( including but not limited to: preparation of acceptance criteria, creation/review of test plans and scenarios, participate in testing, preview of test results), extract / prepare data from systems to provide reporting/processing, as needed. Accurately and concisely articulate issues, questions and recommendations to team members and management.
  • Share responsibility for the ongoing operational stability of the environments ensuring deployments to production conform to PFG's change management policies and procedures while maintaining timeliness of delivery. The ideal candidate will possess high level of expertise in all phases of the software development life cycle in building models that scale over time, while balancing accuracy, flexibility and speed. The ideal candidate will also have excellent communications skills to be able to articulate and collect clear requirements from our business partners.
  • Work with assigned outside consultants and business users. In addition to requiring a high level of technical expertise, this candidate will be expected to understand the needs of the business and provide clear communications, as needed.
  • Assure compliance with PFG IT policies and procedures related to project management, SDLC, Agile, and Sarbanes Oxley for all assigned projects. Performs other related duties as assigned.
  • Performs other related duties as assigned.

Qualifications:

Bachelor's Degree
5-7 years of experience
Financial background
SAP, S4 HANA
Vistex
UKG Workforce Dimensions
UKG Pro
Vertex
Foodservice ERP's
Advanced skills with Microsoft Office tools required (minimum Word, Excel, Visio, PowerPoint
Able to lead, collect, communicate clear business/functional requirements from SME's with minimal direction
Lead others to implement best practice integrated system solutions and process

Preferred qualifications:

Masters/MBA or Information Systems, Computer Science, or related field
7-10 years of experience

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