CB-Program Sales Representative

Job Description:

• Competitive pay and benefits, Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
• Growth opportunities performing essential work to support America's food distribution system
• Safe and inclusive working environment, including culture of rewards, recognition, and respect

• Serve as the primary point of contact between the program or national account and Cheney Brothers.
• Partner with the Supply Chain team to review performance metrics, monitor inventory levels, manage LTOs, and oversee accrual reporting.
• Maintain strong customer relationships by managing orders, inventory, accounts receivable, and communicating restaurant-level changes. Address and resolve issues such as missed orders, cutoffs, inventory fluctuations, and payment concerns.
• Collaborate with the Inventory Control team to handle expired products, verify inventory counts, address quality concerns, and resolve operational damages or warehouse shortages.
• Coordinate with Dispatch, Routing, and Operations leadership to resolve delivery challenges, manage time windows, schedule off-day deliveries, and escalate issues when necessary.
• Act as a liaison with the Credit department to assist with new account setups and manage accounts receivable as needed.
• Work closely with Purchasing to maintain appropriate inventory levels, communicate changes in product movement, manage LTO items, item transfers, out-of-stock situations, order minimums, and vendor delivery schedules.
• Partner with the Pricing team to monitor and communicate pricing updates and changes, including freight rates, bill backs, and allowances, and assist in resolving any disputes.
• Performs other duties as assigned
• Complies with all policies and standards

Qualifications:

Preferred qualifications:

EEO Statement: