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Coord, Will Call

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Job Attributes

132899BR
Administration
Full Time
Laveen, AZ
Vistar-Phoenix (1027)
20
November 18, 2025
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Company Description:

Vistar customers are everywhere people work, play, and shop. Vistar is America's leading candy, snack, and beverage distributor with more than 25 distribution centers delivering everything from popcorn to healthy meal replacements anywhere in the U.S. The company has thrived by innovating, exceeding customer expectations, and fostering a collaborative culture built on teamwork, doing what's right, and giving back to the communities they serve.

Job Description:

We Deliver the Goods:
  • Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
  • Growth opportunities performing essential work to support America's food distribution system
  • Safe and inclusive working environment, including culture of rewards, recognition, and respect
Position Summary:
The Will Call Coordinator is responsible for providing excellent service to customers, sales, opco associates, and others who are picking up ordered food and non-food products via the location's service/will call area/window/desk. The position may report to the warehouse or sales department. The Will Call Coordinator performs duties including but not limited to selecting product, palletizing product, organizing product by order, processing invoices, handling payment, and other related duties. The position interfaces with customers, associates and vendors. The position requires strong customer service and interpersonal skills, organization skills and the ability to manage multiple priorities. The Will Call Coordinator functions as a team member within the warehouse department and performs all duties as assigned to meet business needs. Performs all duties in accordance with the Company's safety and work process policies and procedures.
Position Summary:
  • Accurately, timely and safely selects product from pick slots and palletizes product for orders. Carefully organizes product for pick up in assigned will call area. Keeps will call area organized, clean and free of clutter and debris.
  • Provides administrative support including verbal/written communication, all required paperwork and system data entry. Completes all duties accurately and timely.
  • Analyze and interpret numerical data and perform basic math functions. Ensures count accuracy, record count, and verifies quality and labeling of orders according to shipping documents.
  • Communicate with customers, vendors and company personnel in a positive and proactive manner.
  • Understands the critical need for Food Safety and HACCP in all work activities, application and documentation.
  • Perform back up work for warehouse, as needed, including but not limited to receiving, let-downs, put-away, selection, sanitation, loading, etc.
  • Performs other related duties as assigned.

Qualifications:

High School graduate/GED
6-12 months Order selection and/or warehouse related work experience operating a pallet jack and/or forklift

Preferred qualifications:

1-3 years Foodservice distribution warehouse related work experience operating a pallet jack and/or forklift; customer service experience; computer skills
Pallet Jack and/or Forklift Certification

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