Earned Income Program Specialist - On-Site

Job Attributes

138822BR
Finance
Full Time
Hickory, NC
Performance Hickory (0810)
March 17, 2026

Company Description:

Performance Foodservice, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers - providing advice on improving operations, menu development, product selection, and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.

Job Description:

Under general direction, reviews, interprets, and applies vendor incentive contracts ensuring accurate earned income program setup and maintenance in the ERP system. The role involves contract interpretation, program configuration, item-level research, problem-solving, and evaluating vendor repayment requests. It requires strong attention to detail, independent judgment, and the ability to accurately apply complex contractual terms across a large and varied item file spanning multiple rebate categories.
Interpret vendor incentive contracts, including mixed rebate structures and required exhibits.
Identify eligible items, customer exclusions, and applicable national vs. local program distinctions.
Classify program details into the appropriate earned income subcategories.
Build, update, and maintain earned income programs in the ERP, ensuring accurate rates, dates, item eligibility, and exclusions.
Add new items to existing programs and audit programs regularly for accuracy.
Research item list, manufacturer numbers, and purchase history to validate program applicability.
Resolve discrepancies between contract terms and purchasing data through coordination with Procurement Dept and vendors.
Research and approve or deny vendor repayment requests, adjust program entries as needed.
Prepare routine and ad hoc earned income summaries and communicate program details to internal teams and vendors.
Ensure program compliance with contractual terms, monitor expirations, and support audit requests with accurate documentation.
Performs other related duties as assigned.

Benefits:

Click Here for Benefits Information

Qualifications:

Required Education: High School Diploma/GED or Equivalent Experience
Required Experience: 2 - 4 Years
Finance, accounting or related area; Extensive knowledge of Microsoft Excel and Microsoft Access.
Preferred Education: Bachelors
Preferred Experience: 4 - 6 Years
Finance, accounting or related area; Prior experience with macros, SQL, Visual Basic, and Open Database Connectivity (ODBC) preferred.
Preferred Professional Certification(s): Certified Public Accountant (CPA)

Preferred qualifications:

Bachelor's degree in Accounting, Finance, Supply Chain, Business or related field.
4-6 years experience in contract processing, rebate or incentive program administration or similar operational financial functions.
Experience with Power BI, advanced Excel functions, or ERP systems.
Experience working with item-level costing or vendor program structures.

EEO Statement:

Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.

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