Product Traceability Data Specialist

Job Attributes

141918BR
Finance
Full Time
Richmond, VA
West Creek-Richmond Corp (0999)
60K-95K
April 08, 2026

Company Description:

Performance Food Group is a customer-centric foodservice distribution leader headquartered in Richmond, Va. Grounded by roots that date back to a grocery peddler in 1885, PFG has a nationwide network of approximately 150 distribution centers, 35,000-plus talented associates, and thousands of valued suppliers across the country. With the goal of helping customers thrive, PFG markets and delivers quality food and related products to independent and chain restaurants, schools, business and industry locations, convenience operations, healthcare facilities, vending distributors, office coffee service distributors, big box retailers, and theaters across the U.S.

Job Description:

We Deliver the Goods:
  • Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
  • Growth opportunities performing essential work to support America's food distribution system
  • Safe and inclusive working environment, including culture of rewards, recognition, and respect
Position Purpose:
Performance Food Group is a leading foodservice distributor dedicated to delivering high-quality products while upholding the highest standards of food safety and traceability. We are committed to complying with the FDA's Food Safety Modernization Act (FSMA) and specifically the Food Traceability Rule 204 (FTR204) to ensure public health and strengthen trust in our supply chain. Join us to make a meaningful impact on our food safety, compliance, and traceability initiatives.
Major Functional Responsibilities:
  • Develop, maintain and support inventory control processes to ensure accurate product tracking.
  • Apply knowledge of barcodes and traceability systems to support FTR204 compliance.
  • Monitor vendor communications in the FTR204 mailbox and respond promptly.
  • Develop and sit in the liaison role between PFG's third party traceability partner (currently TrustWell) and our Suppliers and Customers
  • Communicate PFG traceability requirements to vendors and maintain updated vendor contact lists.
  • Maintain current customer traceability contact lists and support illness-related inquiries.
  • Monitor corporate mailboxes for traceback or recall requests from operating companies and customers, providing resolution or escalation if necessary.
  • Respond to regulatory requests for traceback information and trace-forward effectiveness checks.
  • Troubleshoot and manage vendor and customer traceability issues through Jira, ensuring proper routing and documentation.
  • Develop strong working knowledge of FTR204 and other applicable food safety regulations.
  • Maintain and update the PFG Food Traceability Plan in partnership with the Quality Assurance team.
  • Grow into a leadership role overseeing FTR204 compliance and third-party key data element exchange systems.
  • Performs other duties as assigned
  • Complies with all policies and standards

Benefits:

Click Here for Benefits Information

Qualifications:

Required Education:
• Associate's Degree/2-Year Technical
Work Experience:
• 7 - 10 Years
• 7+ years of Warehouse Operations (receiving, Inventory control, data management, etc) or Quality Assurance or Procurement experience.
Required Qualifications:
• Prior experience with FTR 204 or similar compliance/regulatory frameworks.
• Familiarity with vendor/customer relationship management software.
• Proven experience in inventory control and traceability systems.
• Proficiency in Microsoft Office Suite, especially spreadsheet applications, and email management tools.
• Familiarity with Jira or similar ticketing systems for issue tracking and resolution.

Preferred qualifications:

Preferred Education:
• Bachelor's Degree

EEO Statement:

Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.

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