Job Attributes

Job ID 141847BR

Category Information Systems

Job Type Full Time

Location Richmond, VA

Location name West Creek-Richmond Corp (0999)

Posted April 07, 2026

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Company Description:

Performance Food Group is a customer-centric foodservice distribution leader headquartered in Richmond, Va. Grounded by roots that date back to a grocery peddler in 1885, PFG has a nationwide network of approximately 150 distribution centers, 35,000-plus talented associates, and thousands of valued suppliers across the country. With the goal of helping customers thrive, PFG markets and delivers quality food and related products to independent and chain restaurants, schools, business and industry locations, convenience operations, healthcare facilities, vending distributors, office coffee service distributors, big box retailers, and theaters across the U.S.

Job Description:

We Deliver the Goods:

Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
Growth opportunities performing essential work to support America's food distribution system
Safe and inclusive working environment, including culture of rewards, recognition, and respect

Position Summary:

The Scrum Master / Business Analyst - AI & Business Analytics plays a critical role in translating business needs into data, analytics, and AI-driven solutions while enabling agile delivery. This individual contributor role partners closely with business leaders, product owners, data scientists, and analytics teams to define requirements, prioritize value, and ensure analytics and AI initiatives deliver measurable business outcomes.

In addition to serving as Scrum Master, this role acts as a lead business analyst-driving discovery, requirements definition, and insight generation to inform AI models, dashboards, and decision-support tools.

Key Responsibilities

Business Analysis & Value Definition (Primary Focus)

Partner with business stakeholders to identify, define, and document analytics and AI use cases aligned to strategic goals
Translate business problems into clear epics, features, user stories, and acceptance criteria for analytics and AI teams
Lead requirements gathering sessions, workshops, and backlog refinement focused on business outcomes and decision enablement
Define success metrics, KPIs, and value hypotheses for analytics and AI initiatives
Validate delivered solutions against business needs and expected outcomes

AI & Analytics Collaboration

Work closely with data scientists, analytics engineers, and data platform teams to clarify requirements, data needs, and assumptions
Support teams across the analytics and AI lifecycle, including data sourcing, feature engineering, model outputs, and insight consumption
Ensure analytics solutions are interpretable, actionable, and aligned with business workflows
Promote responsible AI practices by incorporating explainability, governance, and risk considerations into requirements

Scrum Master & Agile Enablement (Secondary Focus)

Serve as Scrum Master for analytics and AI delivery teams, facilitating agile ceremonies and ensuring effective sprint execution
Remove impediments related to scope clarity, stakeholder alignment, data dependencies, or decision latency
Coach teams on agile best practices with an emphasis on value delivery, flow, and continuous improvement
Support release planning, dependency management, and roadmap execution

Stakeholder Communication & Reporting

Act as a primary point of contact between business stakeholders and agile delivery teams
Communicate progress, risks, insights, and outcomes using data-driven reporting and storytelling
Use sprint metrics and analytics outcomes to inform decision-making and prioritization

Benefits:

Click Here for Benefits Information

Qualifications:

• Bachelor's degree in Business, Analytics, Information Systems, or a related field, or equivalent experience

• 5+ years of experience in Business Analysis, Product Ownership, Scrum Mastery, or a hybrid role

• Strong experience translating business requirements into analytics, reporting, or AI solutions

• Working knowledge of agile methodologies (Scrum, Kanban, Lean)

• Proven ability to facilitate stakeholder discussions and drive consensus

• Strong analytical, documentation, and communication skills

Preferred qualifications:

• Experience supporting AI, machine learning, or advanced analytics initiatives

• Scrum Master or Business Analyst certification (CSM, PSM, CBAP, PMI-PBA, or equivalent)

• Experience defining KPIs, dashboards, and analytics-driven decision tools

• Familiarity with data governance, data quality, and model risk concepts

• Experience working in scaled agile or matrixed enterprise environments

EEO Statement:

Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.

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