Senior Manager, Sales Operations

Job Attributes

144118BR
Sales
Full Time
Richmond, Virginia
West Creek-Broadline Corp (0625)
May 05, 2026

Company Description:

Performance Foodservice, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers - providing advice on improving operations, menu development, product selection, and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.

Job Description:

We Deliver the Goods:
  • Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
  • Growth opportunities performing essential work to support America's food distribution system
  • Safe and inclusive working environment, including culture of rewards, recognition, and respect
Position Purpose:
Performs a wide variety of specialized activities, including running projects with a focus on margin. Will lead margin efforts through our tools and help provide and create KPIs to help ensure success. Utilizes strong verbal and written communication skills and organizational skills to maximize productivity and effectiveness of the assigned sales organization. Collaborates across the business with employees of various levels from many departments. Prioritizes tasks and workload in a fast-paced environment. Creatively problem solves and employs research to find solutions.
Major Functional Responsibilities:
  • Lead special projects, ranging from understanding and coordinating our margin activities across all ERPs and work to build pricing confidence within our Sales Force. Partner on business strategy development. This includes scope, planning, and execution of multiple projects, often with quick turn around.
  • Responsible for being a Margin subject matter expert, training users on our tools, and continued development and enhancements to our Margin tools. This will include working with all levels of our Sales force as well as our Executive Leaders.
  • Will need to establish meaningful KPIs that can be measured and tracked to increase our tools overall effectiveness and help drive pricing confidence.
  • Identifies opportunities for sales process improvement by fostering close, cooperative relationships with peer leaders, sales management, and sales and support personnel.
  • Assists sales management in understanding process bottlenecks and inconsistencies. Facilitates an organization of continuous process improvement.
  • Coordinates planning activities with other functions and stakeholders within the company as needed.
  • Performs other duties as assigned
  • Complies with all policies and standards

Benefits:

Click Here for Benefits Information

Qualifications:

Required Education:
• Bachelor's Degree Business, Sales, Marketing, or related field
Work Experience:
• 5 - 7 Years Related experience
Required Qualifications:
• Good presentation skills.
• Strong analytical thinking and problem-solving skills.
• Demonstrated ability to set priorities, manage workload, and drive accountability.
• Acting as a trusted business advisor to our Sales Leaders and their teams.
• Experience driving process improvement and change management initiatives.
• Familiar with IT systems.
• Results driven, action-oriented, and will be proactive mindset a plus.

Preferred qualifications:

EEO Statement:

Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.

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